Last updated: April 8, 2026
JunkPHX LLC is a junk removal company based in Phoenix, Arizona. When you use our website or book a service, we collect some basic information to get the job done. This policy explains what we collect, why, and what we do with it.
When you fill out our booking form or contact us, we collect:
We use your information to:
When you book a pickup through our website, you consent to receive text messages from JunkPHX related to your appointment. These may include:
Message frequency varies. Message and data rates may apply.
To opt out: Reply STOP to any text message from us. You can also email us at [email protected] or call (602) 350-6392 to opt out.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used only to deliver the service you requested. We may share it with service partners (like our scheduling or payment tools) only as needed to complete your booking.
Our website uses JunkBOT, an AI assistant powered by Anthropic's Claude, to answer questions and provide instant quotes. Conversations with JunkBOT are not stored permanently and are not used for marketing. JunkBOT does not have access to your personal account information.
We use industry-standard security practices to protect your data, including encrypted connections (HTTPS) and secure database storage. Only authorized team members can access customer information, and only for service-related purposes.
If you have questions about this policy or want to request deletion of your data, reach out: